Effective Date: March 1, 2025

Last Updated: March 1, 2025

Welcome to Resilience Glass, LLC. These Terms of Service (“Terms”) govern your use of our website (ResilienceGlassLLC.com), products, and services. By accessing or using our website and services, you agree to these Terms. If you do not agree, please refrain from using our services.

1. Company Information

Resilience Glass, LLC is a licensed and insured glass repair, replacement, and installation company serving Santa Barbara, CA, and surrounding areas.

📍 Address: 601 E. Montecito Street

Santa Barbara, CA  93103

📞 Phone: (805) 253-3514

📧 Email: ResilienceGlassLLC@GMail.com

📌 California State Contractors License #802819

2. Services Provided

We specialize in:

  • Glass repair, replacement, and installation
  • Custom shower enclosures & frameless glass doors
  • Residential and commercial window installation
  • Sliding glass door repair and replacement
  • Skylight and specialty glass installation

All services are subject to availability and may require an on-site inspection and quote approval before work begins.

3. Quotes, Estimates & Payments

  • Estimates & Quotes: Free design consultations are provided for most services. Quotes are based on measurements and material costs.
  • Deposits: A 50% deposit is required on custom glass orders before fabrication begins.
  • Final Payment: Due upon job completion unless otherwise agreed in writing.
  • Accepted Payments: We accept cash, checks, and major credit cards. Digital payment methods may be available upon request.
  • Non-Payment & Late Fees: Unpaid invoices beyond 30 days may incur late fees or be referred to a collections agency.

4. Cancellation & Refund Policy

  • Custom Glass Orders: Non-refundable after production begins.
  • Service Appointments: Require at least 48-hour notice for cancellation or rescheduling.
  • Defective Materials: If any glass or hardware is found defective upon installation, we will replace or repair it at no additional cost.

5. Warranties & Liability

  • Workmanship Warranty: Our installations are covered under a 1-year workmanship warranty. Manufacturer warranties may vary.
  • Limitations: We are not responsible for pre-existing structural issues, damages caused by third parties, or post-installation modifications.
  • Glass Breakage: Once installed, glass is not covered under warranty unless otherwise stated.

6. Website Use & Content

  • Intellectual Property: All content, images, and materials on ResilienceGlassLLC.com are the property of Resilience Glass, LLC.
  • Prohibited Activities: Unauthorized copying, scraping, or modifying website content is strictly prohibited.
  • Third-Party Links: We may include links to third-party websites. We are not responsible for external site content or policies.

7. SMS & Email Communication

By providing your phone number or email, you consent to receive service updates, appointment confirmations, and promotional messages via SMS and email.

  • Opt-Out: You may opt-out at any time by replying STOP to text messages or Unsubscribe from emails.
  • Data Protection: Your contact information will not be sold or shared with third parties for marketing purposes.

8. Governing Law

These Terms are governed by the laws of the State of California. Any disputes shall be resolved in Santa Barbara County courts.

9. Contact Us

For any questions regarding these Terms, please contact us at:


📧 ResilienceGlassLLC@GMail.com


📞 (805) 253.3514

📌 California State Contractors License #802819